Support
Nonoprism is in development. Here's how it will work at launch, and we're happy to help with anything else.
Contact us
Email support@nonoprism.com. Tell us your device model and, once you have the game, its version (shown in Settings).
Questions and answers
Is Nonoprism out yet?
Not yet. Nonoprism is in development and coming soon to Google Play and the App Store, for Android and iOS phones and tablets. This page will grow into the full help center at launch.
How do I play?
Each puzzle is a grid with a hidden picture. The numbers beside each row and above each column are the clues: each number is a run of filled cells, in that order, with at least one empty cell between runs. For example, "3 1" means three filled cells, a gap, then one more.
- Tap a cell to fill it. Long-press to mark it with an X when you know it stays empty.
- Drag across a row or column to fill or mark several cells at once.
- Use logic, not guesses: every puzzle has exactly one solution that logic alone can reach.
- New to nonograms? The free lessons under How to play walk you through it step by step.
How do hints work?
A hint shows you the next step that logic allows and explains why it works, naming the technique so you can learn it. One hint is available at a time; after you use it, the next one is ready after a short wait. Cells revealed by a hint don't score points.
How do I restore my purchases?
Passes and packs are bought through Google Play or the App Store, so they belong to your store account. On a new or reset device, sign in with the same Google or Apple account, open Nonoprism and use Restore purchases in Settings.
Purchases made on Google Play can't move to the App Store, or the other way round. Subscriptions are managed and cancelled in your Google Play or App Store account.
Will I lose my progress if I change phones?
Not if you're signed in to Google Play Games (Android) or Game Center (iPhone and iPad). The game backs up your progress under that identity and restores it on your new device. Progress doesn't move between Android and iOS.
How do I delete my data?
In the game, Settings, Delete my Nonoprism data erases your progress on the device and asks our server to delete your backup and leaderboard entries. Uninstalling the game, or clearing its storage in your device settings, also erases everything stored on the device.
You can also email us and we'll delete what we hold. The game's full privacy policy will be published on our privacy page before launch.